Reservation Terms & Conditions


PLEASE READ THESE TERMS & CONDITIONS CAREFULLY BEFORE USING THE CENTRAL RESERVATIONS ONLINE RESERVATION FACILITY.


These terms & conditions should be read in conjunction with the website Disclaimer.


PRIVATE RESERVATIONS


  • Rates are stated nett and are non-commissionable.
  • Rates are quoted per accommodation unit per night.
  • Tariffs quoted are subject to change without prior notice.
  • Private reservations will only be regarded as "Confirmed" once the stipulated deposit has been received.
  • Taleni Africa reserves the right to release a reservation if the Due Deposit is not received in full by the stipulated Deposit Due Date.
  • Full settlement of accommodation reservations must be made 30 days prior to arrival.

The following cancellation policy applies to all reservations:


  • Cancellation Period Cancellation Fee
  • 16 To 30 Days Prior To Arrival : 50%
  • 11 To 15 Days Prior To Arrival : 75%
  • Less Than 10 Days Prior To Arrival : 100%
  • Non-Arrivals : 100%

TOUR OPERATORS


The terms and conditions of the current annual contractual Tariff Agreement between Taleni Africa and the operator apply. Companies and operators making reservations without a signed Tariff Agreement with Taleni Africa are still bound by the full terms and conditions of the standard Tariff Agreement and automatically assume the highest rate category.